Biofreeze Cool The Pain Relief Spray for Muscles and Joints
Biofreeze Cool The Pain Relief Spray is a clinically recommended topical formula designed to mimic the effects of ice without the melting mess or the need for a freezer. By utilizing the power of cryotherapy, it helps to interrupt pain signals sent to the brain, providing a cooling sensation that works almost instantly.
Targeted Cryotherapy for Active Lives
Whether you have pushed too hard at the gym or you are managing everyday physical discomfort, Biofreeze offers a professional-grade solution to keep you moving:
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360-Degree Application: The unique spray bottle works at any angle—even upside down—making it the ideal choice for treating those hard-to-reach spots like the middle of the back, neck, and shoulders.
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No-Mess Relief: The spray formula is paraben-free and doesn't require any rubbing, so you can apply it on the go without getting your hands sticky or greasy.
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Versatile Use: Highly effective for managing the pain associated with:
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Arthritis and joint discomfort
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Backaches and neck strain
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Sports-related injuries like sprains and sore muscles
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Bruises and minor aches
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Composition
The formula is built around a key active ingredient that triggers the body's cold receptors to provide relief:
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Active Ingredient: Menthol.
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Key Botanicals: Includes Ilex paraguariensis (Yerba Mate) extract, known for its soothing properties and for helping the formula penetrate the skin effectively.
Available Size
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118ml Spray Bottle
DELIVERY INFORMATION
Thank you for choosing Instant Pharmacy for your online medication needs. We strive to provide reliable and efficient delivery services to our customers. Here's what you need to know about our delivery process:
SHIPPING METHOD
We utilize the services of Royal Mail to deliver our Over-The-Counter (OTC) and General Sales List (GSL) medications to customers within the United Kingdom (UK). Royal Mail is a reputable and trusted carrier known for its reliable delivery services.
SHIPPING TIMEFRAMES
Our standard shipping typically takes 3-5 business days for delivery within the UK, depending on the destination and the availability of the product. For international shipping, such as to the United States, delivery will typically take 4-6 business days. Please note that delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather conditions or disruptions in transportation services.
SHIPPING CHARGES
Enjoy free standard shipping on all orders over £35 within the UK! For orders below £35, a flat rate of just £1.50 applies. Rest assured, there are no hidden fees—just straightforward and reliable delivery every time.
INTERNATIONAL SHIPPING
We are delighted to offer reliable international shipping to the United States! For all orders, a flat rate of £34.99 applies. Enjoy a seamless delivery experience with no hidden charges—just straightforward shipping for your convenience.
ORDER PROCESSING TIME
Orders are usually processed within 1-2 business days after receiving payment. Once your order is processed and shipped, you will receive a confirmation email with tracking information, if available, to help you track your package.
DELIVERY REQUIREMENTS
It is important to provide accurate shipping information during the checkout process to ensure smooth delivery of your order. Please ensure that your shipping address is complete, including any necessary apartment or suite numbers, and that it is a deliverable residential address. We are not responsible for delays or undeliverable resulting from inaccurate or incomplete shipping information provided by the customer.
ORDER TRACKING
If available, you can track your order using the tracking information provided in your confirmation email. Please note that tracking information may not be available for all orders or may have limited tracking updates depending on the shipping carrier and destination.
DELIVERY CONFIRMATION AND SIGNATURE
For security and verification purposes, some orders may require a signature upon delivery. If you are unavailable to receive your package, a delivery notification may be left at your address with instructions on how to schedule a re-delivery or pick up your package from a designated location.
CUSTOMER SUPPORT
If you have any questions, concerns, or issues with your delivery, please contact our customer support team. We are here to assist you and ensure that your order is delivered to you in a timely and efficient manner.
Please refer to our Terms and Conditions for more information on our delivery process, including limitations, restrictions, and other important details.
Note: This delivery information is subject to change without notice. Please refer to the most recent version of our delivery information on our website for the most up-to-date information.
RETURNS AND REFUND POLICY
Instant Pharmacy believes we will not let you down with any purchase. But still if you change your mind or face any problem with your order, our return and exchange policy provides that you may return products within 14 days from delivery subject to witnessing the conditions:
HOW TO REQUEST A RETURN
Should you want to get a refund or send an item back, you need to get in touch with us within 14 days of receiving the package. Then, you have up to 14 days to return the product in total, making it 28 days for every return. Please note that we only accept items that have been returned with their original labels intact within the 14-day time and request that you call us within that time ahead of our inquiry.
ELIGIBILITY FOR RETURNS
For refunds to be issued, we recommend our customers refrain from using the product or removing it from the original packaging. Retaining compromised items is ruled out as we will retain the ability to deny a return request under these circumstances.
NON-RETURNABLE ITEMS
For your health and hygiene, some starred items may not be eligible for return unless they are defective or damaged, which includes:
- Medicines and prescription-based products
- Exclusively opened or unsealed items
In case, you are doubtful whether your selected item is returnable or not, please feel free to get in touch with us for any advice.
HOW TO RETURN ITEMS
In line with your intention to return an item, we will assist you in each return step. Returnable items can be sent back to us, yet customers must cover the shipping free. To avoid any mishaps in the return process, we suggest opting for recorded delivery assistance.
REFUND PROCESSING
Following the reception of the returned item, a refund will be processed within a timeline of 3 to 5 working days. It may take some more days depending on your original payment method. Please also be informed that return shipping expense is non-refundable.
EXCHANGE POLICY
We do not allow exchanges for any item and you need to understand this. If you wish to have a different item than the item that you have, you will need to be returned and a new order will have to be placed.
CONTACT US
If you want to know anything about returning your purchase, please contact us here and at sales.instantpharmacy@gmail.com. We are happy to assist and will do everything in our power to address any issues you might have.