FAQs

What types of products do you sell at Instant Pharmacy?

Instant Pharmacy specializes in over-the-counter (OTC) and general sales list (GSL) products. These include a wide range of non-prescription medications, vitamins and supplements, personal care items, health and wellness products, and more.

Do I need a prescription to purchase products from Instant Pharmacy?

No, you do not need a prescription to purchase products from Instant Pharmacy. We only offer non-prescription OTC and GSL products that do not require a prescription from a healthcare professional.

How do I place an order?

Placing an order with Instant Pharmacy is easy! Simply browse our website to find the products you need, add them to your cart, and proceed to checkout. You can choose your preferred payment and shipping options. Our website is designed to be user-friendly and intuitive, but if you need any assistance, our customer support team is available to help.

What are your shipping options?

We offer various shipping options to suit your needs. We provide standard shipping with estimated delivery times, as well as expedited shipping for faster delivery. We also offer free shipping on orders over a certain amount. For more details on our shipping options, please refer to our Shipping Policy.

Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your order and estimated delivery date.

What if I have a question or need assistance?

Our customer support team is available to assist you with any questions or concerns you may have. You can contact us via email or live chat during our business hours. Our team of friendly and knowledgeable representatives is here to help you with anything you need.

Do you offer returns or exchanges?

Yes, we do offer returns and exchanges for eligible products. Please refer to our Return Policy for detailed information on our return and exchange process, including eligibility criteria and instructions on how to initiate a return or exchange.

How do you protect my personal information?

At Instant Pharmacy, we take the privacy and security of our customers' personal information seriously. We use the latest encryption technology to protect all transactions and communications on our website. We also adhere to strict privacy policies and do not share customer information with third parties without consent. For more details, please refer to our Privacy Policy.

Do you offer international shipping?

No, currently we only ship within the UK. We do not offer international shipping. Please refer to our Shipping Policy for more information on our shipping coverage.

We hope these FAQs have answered your questions. If you have any further inquiries or need assistance, please don't hesitate to contact our customer support team via email or live chat. We are here to serve you!