Delivery Information

Thank you for choosing Instant Pharmacy for your online medication needs. We strive to provide reliable and efficient delivery services to our customers. Here's what you need to know about our delivery process:

Shipping Method

We utilize the services of Royal Mail, to deliver our Over-The-Counter (OTC) and General Sales List (GSL) medications to customers within the United Kingdom (UK). Royal Mail is a reputable and trusted carrier known for its reliable delivery services.

Shipping Timeframes

Our standard shipping typically takes 3-5 business days for delivery within the UK, depending on the destination and the availability of the product. For international shipping, such as to the United States, delivery will typically take 4-6 business days. Please note that delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather conditions or disruptions in transportation services.

Shipping Charges

Enjoy free standard shipping on all orders over £35 within the UK! For orders below £35, a flat rate of just £3.50 applies. Rest assured, there are no hidden fees—just straightforward and reliable delivery every time

Order Processing Time

Orders are usually processed within 1-2 business days after receiving payment. Once your order is processed and shipped, you will receive a confirmation email with tracking information, if available, to help you track your package.

Delivery Requirements

It is important to provide accurate shipping information during the checkout process to ensure smooth delivery of your order. Please ensure that your shipping address is complete, including any necessary apartment or suite numbers, and that it is a valid and deliverable address. We are not responsible for delays or misdeliveries resulting from inaccurate or incomplete shipping information provided by the customer.

Order Tracking

If available, you can track your order using the tracking information provided in your confirmation email. Please note that tracking information may not be available for all orders or may have limited tracking updates depending on the shipping carrier and destination.

Delivery Confirmation and Signature

For security and verification purposes, some orders may require a signature upon delivery. If you are unavailable to receive your package, a delivery notification may be left at your address with instructions on how to schedule a re-delivery or pick up your package from a designated location.

Customer Support

If you have any questions, concerns, or issues with your delivery, please contact our customer support team. We are here to assist you and ensure that your order is delivered to you in a timely and efficient manner.

Please refer to our Terms and Conditions for more information on our delivery process, including limitations, restrictions, and other important details.

Note: This delivery information is subject to change without notice. Please refer to the most recent version of our delivery information on our website for the most up-to-date information.